To keep things simple we offer refunds rather than exchanges. That way you can re-order any style/colour/size that you want, and at any time you want—just go to www.blundstone.com.au and start a new order.
If you need to return your boots, here's what to do:
We provide free returns for all our Australian customers. Put unworn boots and a copy of your invoice in the original box and place them in a cardboard box. Keep a copy of the invoice for your records.
Submit your return request here. Returns take 2-3 business days to reach our warehouse. Once received, your request will be processed within 1-3 business days.
WHEN WILL YOU RECEIVE YOUR REFUND?
You will receive a full refund of your original purchase price (minus your shipping costs) to your credit card or PayPal account within 5-10 business days of your boots being received at our warehouse.