Something not exactly what you wanted – wrong size, colour not quite what you expected? No worries, just send the boots back to us in their original unworn condition (when you try them on, please do it on carpet), in the original shoe box within 30 days and we will refund the original purchase price, minus your shipping costs.
To keep things simple we offer refunds rather than exchanges. That way you can re-order any style/colour/size that you want, and at any time you want – just go to www.blundstone.com.au and start a new order.
If you need to return your boots, here's what to do:
We provide free returns for all our Australian customers. Put unworn boots and a copy of your invoice in the original box and place them in a cardboard box. Keep a copy of the invoice for your records.
Submit your return request here. Returns take 2-3 business days to reach our warehouse. Once received, your request will be processed within 1-3 business days.
WHEN WILL I RECEIVE MY REFUND?
You will receive a full refund of your original purchase price (minus your shipping costs) to your credit card or PayPal account within 5-10 business days of your boots being received at our warehouse.